FAQs
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We’ll first have an initial phone conversation to check that we can help you with your project. From there, we can book an on-site consultation which will be charged £150 to review together options and inspirations, we will share plenty of pro tips and practical advice to optimise your room(s).
After the consultation, you can order the full concept report, this will include for each room: a 2D plan, a mood board and detailed list of fixtures & fittings. And the best news: There’s a £100 discount if you order the written report within 4 weeks of the initial consultation.
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We’ll be able to book the initial consultation quickly depending on your availability.
The concept documentation usually takes a couple of weeks to produce.
For the execution, this varies hugely depending on the scope of the project. We can give a rough estimate during the initial consultation, and we will draw a more precise timeline when we kick-off the project management phase.
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For all the large items such as furniture and lighting, we’ll send you the links for you to place the orders directly online or in store.
For all smaller items like paint, decorating materials and styling items, we’ll take care of the procurement and send you a weekly balance to clear.
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Absolutely, this is how we’ll make your experience super easy. We'll carefully select the best contractors for your job and work closely with them.
We can also arrange the disposal of items if required, we’ve been working with local charities such as Cancer Research UK to donate old furniture.
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It’s important that we discuss your budget on our first call, to make sure we can deliver a solution within your band. Our fee structure is fixed and we will email you a fee proposal after our conversation and/or the site visit.
For the concept documentation, we price per room as each room will have a 2D plan, a mood board and full list of items with links to suppliers.
For the project management service and specialists fee, we’ll estimate it as part of the concept documentation. These are indicative prices and will need to be confirmed by getting quotes from the contractors. Depending on the project, unexpected work can arise (especially with plumbing and electrics), and the plan may need to be adjusted. We always advise our clients to set aside a 10-20% contingency.
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When you order the concept documentation, it includes one round of revisions and we will make amends to the document before submitting the final version.
For the construction phase, we kick-off your project with a thorough discussion of the concept documentation to validate all parts of the plan together. This will cover:
- A review of the space planning, fixtures & fittings list, colour scheme etc
- An inventory of your property to agree on what to keep/dispose of
- A discussion of the timeline so we can start aligning our calendars, and clarifying the next steps so you are clear on what to expect and when.
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The initial consultation and the concept documentation are the easy part, you’ll love it!
With project management, even with our help and guidance, renovating can be stressful. Here are some things to prepare yourself for:
Lots of decision making; The designer's job is to do the research and streamline the decisions, but we’ll need you to validate a lot of things.
Fast turnaround times; To keep up with the estimated timelines, we’ll rely on you to be responsive. Let us know if you’re planning to be away on business trips or holidays to anticipate and avoid delays.
Unexpected issues can arise, this is why we advise our clients to have a contingency budget when we review the overall cost estimates together. We always do our best to update you and come up with solutions as quickly as possible when this happens.
Saying that, you can count on our professionalism to make the process as hassle-free as possible for you. This is the major benefit of hiring an interior designer.